Following pallet and delivery requirements ensures smooth logistics operations at Amazon fulfillment centers.
Why delivery conditions matter
- Prevents rejections, returns, and additional fees
- Protects against future shipment blocks
Pallet requirements
- EU countries: Euro/CHEP pallets (800 x 1200 mm)
- UK: Wooden pallets (1000 x 1200 mm, GMA class B or higher) or CHEP pallets
- Pallets must be heat-treated (ISPM-15) and undamaged
- No pallet exchange is possible
Pallet preparation and labeling
Clearly mark the following information on each pallet:
- Seller name, sender, and recipient address
- Purchase order numbers and number of cartons
- Label “Mixed goods” or “Mixed SKUs” clearly if applicable
- Cartons over 15 kg must be marked “Heavy” (no cartons over 23 kg)
- Wrap pallets tightly with transparent stretch film
- Maximum height: 1.80 m per pallet
- Maximum total weight: 500 kg