Following pallet and delivery requirements ensures smooth logistics operations at Amazon fulfillment centers.

Why delivery conditions matter

• Prevents rejections, returns, and additional fees
• Protects against future shipment blocks

Pallet requirements

• EU countries: Euro/CHEP pallets (800 x 1200 mm)
• UK: Wooden pallets (1000 x 1200 mm, GMA class B or higher) or CHEP pallets
• Pallets must be heat-treated (ISPM-15) and undamaged
• No pallet exchange is possible

Pallet preparation and labeling

Clearly mark the following information on each pallet:

• Seller name, sender, and recipient address
• Purchase order numbers and number of cartons
• Label “Mixed goods” or “Mixed SKUs” clearly if applicable
• Cartons over 15 kg must be marked “Heavy” (no cartons over 23 kg)
• Wrap pallets tightly with transparent stretch film
• Maximum height: 1.80 m per pallet
• Maximum total weight: 500 kg