If you’re having trouble logging into Galaxy (https://galaxy.spacegoats.io/login), please try the following steps:

1. Check your login email:

   Make sure there are no typos.

2. Check your password:

   Remember that spaces and special characters are part of the password we sent you for your first login.

3. Clear your browser data:

   Delete your cache and cookies.

4. Use a “force refresh”:

Hard Refresh on Windows

• Shortcut: Ctrl + F5 (or Strg + F5)
• Alternative: Ctrl + Shift + R
• Edge & Chrome: Same shortcuts as above
• Firefox: Ctrl + Shift + R
• Firefox (alternative): Ctrl + F5

Hard Refresh on macOS

• Shortcut: Cmd + Shift + R
• Safari (alternative): Option + Cmd + E (to clear the cache)
• Safari (after clearing the cache): Cmd + R or click the Reload button

Try logging in again.

NOTHING WORKS?

1. Reset your password: click “Forgot password?”

💡 Still not working? Send us an email at: [email protected]